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Privacy Policy

Last Updated: May 15, 2026

This Privacy Policy explains how Jocosity Holistic Wellness, LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website and services.

By using this website and our services, you agree to the practices described below.

 

1. Information We Collect

We collect the following personal information when you use our services:

Information you provide:

  • Name

  • Email address

  • Phone number (if provided)

  • Appointment details (date, time, service booked)

  • Any information you voluntarily share through forms, intake forms, or communication

Payment information:

When you make a purchase, payment is processed securely through third-party providers. We do not store your full credit card or banking information.

 

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Provide coaching and energy healing services

  • Send appointment confirmations and reminders

  • Communicate with you about your sessions

  • Process payments and billing

  • Maintain client records

  • Improve our services and client experience

 

3. Payment Processing

All payments are securely processed through third-party payment processors such as Stripe.

We do not store or have access to your full payment card details. Payment processors handle your information in accordance with their own privacy policies.

 

4. Email Communications

We use email services provided by platforms such as Google (including Gmail or Google Workspace) to:

  • Send appointment confirmations

  • Send reminders and scheduling updates

  • Provide important service-related communications

We do not use your email for marketing unless you explicitly opt in.

 

5. Client Records and Secure Portal Access

We use a secure third-party platform to manage client scheduling, intake forms, session notes, and client records. Clients may access their information through a secure client portal.

We do not store detailed client session notes directly on our website.

This information is securely stored and processed through Practice Better.

We use this system to:

  • manage appointments and scheduling

  • document coaching and wellness session notes

  • track client progress

  • provide secure access to client records

  • support continuity of services

Practice Better is responsible for securely storing and protecting this data under its own privacy and security policies.

 

6. Data Sharing

We do not sell your personal information.

We may share your information only with trusted third parties that help us operate our business, including:

  • payment processors

  • email service providers

  • client management platforms (such as Practice Better)

  • legal authorities if required by law

 

7. Data Retention

We retain personal information only as long as necessary to:

  • provide services

  • maintain business and client records

  • comply with legal, tax, or accounting requirements

 

8. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

  • improve website performance

  • understand website usage

  • enhance user experience

You may disable cookies through your browser settings.

 

9. Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

 

10. Your Privacy Rights

You may request:

  • access to your personal information

  • correction of inaccurate information

  • deletion of your personal data (subject to legal obligations)

To make a request, contact us at: Nisha@jocosityholisticwellness.com

 

11. Children’s Privacy

Our services are not directed to children under 13. We only collect information about minors when a parent or legal guardian schedules an appointment on their behalf.

 

12. Third-Party Services

We rely on third-party services to operate our business, including payment processing, email communication, and client management. These providers have their own privacy policies governing how they handle your data.

 

13. International Users

If you access our website from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ.

 

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

 

15. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Jocosity Holistic Wellness, LLC
Email: Nisha@jocosityholisticwellness.com
Website: www.jocosityholisticwellness.com

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